If you stumble on an error where your token balance isn’t displayed while using either the Beam Swap or Bridge, it might be due to conflicting web wallets. Web wallets sometimes compete for connection to Dapps.
A quick fix will require temporarily disabling other web wallets, leaving your primary wallet (containing BEAM) to interact with the Beam Bridge or Swap.
Alternatively, using a fresh browser with only the wallet of interest installed should fix the error.
Additional tips:
- Clear browser cache: If you prefer not to use a new browser, clearing your browser cache after disabling other wallet extensions can also help.
- Use incognito mode: You may find that using your browser’s incognito or private mode, also helpful as other users report.
By following these steps, you should be able to resolve the error in token balance display due to connection issues from multiple web wallets.